Privacy Policy
CyberIAM Holdings Limited respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
Important Information and Who We Are
Purpose of This Privacy Policy
This privacy policy aims to give you information on how CyberIAM Holdings Limited collects and processes your personal data through your use of this website.
CyberIAM is a business-to-business service directed to and intended for use only by those who are 18 years of age or over. We do not target children, this website is not intended for children and we do not knowingly collect data relating to children.
Controller
CyberIAM Holdings Limited is made up of different legal entities, details of which can be found in the contact us section of the website. This privacy policy is issued on behalf of the CyberIAM Holdings Limited Group. CyberIAM Holdings Limited is the controller and responsible for this website.
If you have any questions about this privacy policy, please send us an email at legal@cyberiam.com.
Changes to the Privacy Policy
We keep our privacy policy under regular review. It is important that the personal data we hold about you is accurate and current.
The Data We Collect About You
Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you:
- Identity Data: Email address, name, last name, username, marital status, title, date of birth, gender.
- Contact Data: Billing address, delivery address, email address, telephone numbers.
- Financial Data: Bank account and payment card details.
- Transaction Data: Details about payments to and from you and other details of products and services you have purchased.
- Technical Data: IP address, login data, browser type and version, time zone setting, operating system.
- Profile Data: Username, password, orders, interests, preferences, feedback.
- Usage Data: Information about how you use our website, products and services.
- Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences.
How is Your Personal Data Collected?
We use different methods to collect data, including:
- Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or corresponding with us.
- Automated Technologies: As you interact with our website, we will automatically collect Technical Data about your equipment and browsing actions.
- Third Parties: We may receive data about you from third parties and publicly available sources.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use it for:
- Performing the contract we have with you.
- Where it is necessary for our legitimate interests and your interests do not override those interests.
- Complying with a legal obligation.
Purposes for Which We Will Use Your Personal Data
| Purpose/Activity | Type of Data | Lawful Basis for Processing | Retention Policy |
|---|---|---|---|
| To register you as a new customer | Identity, Contact | Performance of a contract | 6 years from last contact |
| To process your order | Identity, Contact, Financial, Transaction | Performance of a contract | 6 years from completion |
| To manage our relationship | Identity, Contact, Profile | Performance of a contract | 1 year from mailing list; 2 years from last contact |
| To enable participation in surveys | Identity, Contact, Profile, Usage | Performance of a contract | 2 years from last contact; 6 years from completion |
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You will receive marketing communications from us if you have requested information from us or purchased services.
Cookies
When you interact with CyberIAM, we (and third parties) will issue cookies unless you adjust your browser settings to refuse them. You can set your browser to refuse cookies or alert you when cookies are set.
Data Security
We have put in place security measures to prevent your personal data from being lost or accessed in an unauthorized way, and we limit access to your personal data to those who have a business need to know.
Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal or reporting requirements.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You will not have to pay a fee to access your personal data or to exercise any of the other rights.